Crescent was founded by Sanders Offner, an ADP executive, in 2011 as a payroll technology provider and has expanded to provide the full spectrum of HCM technology, as well as a standalone HR Advisory Service, empact hr and its service lines, founded in 2020. Sanders’ motivation to found Crescent was a direct response to a market need for better technology, and better service. Crescent’s NPS (Net Promoter Score) is over 93. National average for HCM providers is less than 40.